Help Desk
Important information
As part of our drive to improve our customer service, we will be updating our online support center.
From 15/11/24 you will still be able to access your online support via this web page, your login details and appearance will change. On 28/11/24 you will receive an email from Support@jnaus-engineering.fr ontaining your temporary login details for your 1st connection.
- If you have not received this email dated 28/11, inviting you to activate your account, in your main mailbox or in your spam folder, you can request the creation of your account by sending your request here.
Login
- For all your requests ( if you don't have a login click here to ask us)
- Only for requests opened before December 2, 2024
Teamviewer™ allows your partner at Janus to quickly connect to your computer and see your screen just as if he was sitting in front of it.
Therefore, he can assist you more efficiently !
Needing no set up nor access rights.
Just run the executable file and communicate ID and password as shown on the picture beside.
Other ways to contact support :
Janus Engineering France
Help Desk
By e-mail :
E-mail. support@janus-engineering.fr
Monday to Friday, excluding public holidays.