What good is the best technology if it is not aligned to your process and you cannot implement it correctly?
That's why we consider the implementation of CAD/CAM/PLM in the customer's process to be a key factor. Every customer has different requirements, which require appropriate flexibility. In this case the "Help to help yourself" includes system configuration, installation, training, adjustments, ongoing coaching, updates and extended workbench function.
We meet these requirements with a comprehensive consulting offer, training at our training centre or at the customer's location, and a Hotline that also solves application issues. On-site consulting significantly reduces the user's initial difficulties in applying a new system. The consultant, a qualified system expert, helps to expand the knowledge gained from training and fill any gaps. Other important aspects of our on-site consulting include the development of approaches for implementing processes with the new technology, the preparation of methods and structures in the application and the provision of new ideas.